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Privacy Policy

1. Introduction

Pepperplane (“we”, “our”, or “us”) is a remote, international design consultancy specializing in UX/UI, design systems, prototyping, and branding. We respect your privacy and are committed to protecting your personal data.

2. Scope

This policy explains how we collect, use, disclose, and protect personal data collected via our website (pepperplane.com) or through client interactions.

3. Information We Collect

We may collect:

    • Contact & identity info: name, email, organization, job title.

    • Professional background: optional info like portfolio links, resume when engaging our services.

    • Technical & usage data: IP address, browser type, operating system, page visits, referrals, cookie data.

    • Payment-related info: billing details when invoices are issued for services.

4. How We Use Your Data

We use your information to:

    • Respond to inquiries and communicate about projects.

    • Manage client engagements, billing, and services delivery.

    • Improve our website and analyze its performance.

    • Send optional updates or marketing communications (with opt‑out option).

5. Legal Basis (Where Applicable)

We rely on legitimate interests for service provision and website operation, your consent for marketing communications, and contract performance for client engagements.

6. Disclosure & Sharing

We may share your data with:

    • Third-party service providers (e.g. hosting, payment processors, analytics).

    • Business transfers: if we are acquired or merge, your data may be transferred.

    • Legal authorities: as required by law or to respond to legal process.

7. International Transfer

Your data may be stored or processed in jurisdictions outside your own. We take appropriate measures to ensure that data transfers comply with applicable regulations.

8. Cookies & Tracking

We use cookies and similar technologies to support site functionality, analytics, and service improvement. You can manage or disable cookies via your browser, though some features may then be impaired.

9. Security Measures

We use industry-standard security practices and third‑party services (e.g. secure cloud hosting) to protect your data. However, no system is impenetrable—absolute security cannot be guaranteed.

10. Your Rights

Depending on your location, you may have rights to:

    • Access, correct, or delete your personal data.

    • Restrict or object to processing.

    • Data portability: receive your data in a structured format.

    • Withdraw consent at any time.

    • Opt‑out of marketing emails.

To exercise these rights, please contact us at: info@pepperplane.com.

11. Children’s Privacy

We do not knowingly collect data from children under 16. If you believe your child’s personal data has been provided, please contact us and we will remove it.

12. Updates to This Policy

We may update this policy over time; the latest version will be posted online with the “Last Updated” date. Continued use of the website or services after changes indicates acceptance.

13. Governing Law & Contact

This policy is governed by the law of your jurisdiction and applicable international data protection laws. For questions, please email: info@pepperplane.com.