Our Blog

Get the scoop on all the latest happenings in design, tech, business, and culture with our curated collection of articles, insights, and trends.

What makes a good AI experience? (Clarity, feedback, control)

AI can do a lot these days – predict, personalize, generate, and automate. But just because it can do something doesn’t mean the experience feels good for users. That’s the difference between AI that works… and AI that works for humans. Here’s what actually makes an AI experience feel intentional,

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How we use AI to speed up user journey mapping

Let’s face it – designing from scratch every time isn’t a badge of honor. It’s exhausting. And now, with the rise of smart, AI-powered tools, we have a better way. From concept to prototype (and even microcopy), AI is helping UX designers speed up the process without compromising creativity. Here

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UX vs. UI: What’s the real difference?

They sound interchangeable. But UX and UI aren’t the same – and treating them like they are is how good products end up confusing, clunky, or forgettable. Whether you’re building a new app, redesigning a flow, or hiring a design team, here’s what you really need to know about the

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Bridging the Gap: Integrating UX Strategy with Agile Workflows

If there’s one marriage that most people think wouldn’t work, it’s UX strategy and Agile workflows. “Move fast and break things” doesn’t exactly scream “user-friendly design,” right? But here’s the kicker—the two can (and should) work beautifully together. At Pepperplane, we’ve spent years perfecting this blend, and we’re here to

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Common UX Strategy Pitfalls (And How to Dodge Them with Style)

No matter how groundbreaking your product idea may be, an ineffective UX strategy can be the downfall of your product. (Too dramatic? Maybe. But you get the idea!) Crafting an incredible user experience isn’t just about beautiful interfaces or the latest tech novelty. It’s about genuinely understanding your users and

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Scaling Your UX Strategy as You Grow

User experience (UX) isn’t a “set-it-and-forget-it” kind of deal. It’s an evolving framework that should grow alongside your company. Scaling businesses often face a paradox when it comes to UX—what worked when your customer base was one-tenth of its size won’t necessarily work as you onboard new users or expand

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UX Strategy vs. UX Design: Knowing the Difference

Understanding the difference between UX strategy and UX design is vital for businesses aiming to create standout digital products. Think of UX strategy as your roadmap and UX design as the car that takes you there. These roles work in unison but play distinct parts in crafting user-centered solutions. If

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The Hidden ROI of a Strong UX Strategy

The Hidden ROI of a Strong UX Strategy Is your UX strategy pulling its weight when it comes to your bottom line? UX design often gets labeled as the “nice-to-have” feature of product development—a cherry on top rather than the driving force behind business success. But the hidden truth? A

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